Here is the end of tenancy process:

• Step 1

• Step 2

• Step 3

• Step 4

• When you first decide to rent with Manchester Life you will be free to choose a Tenancy Period of 1, 2 or 3 years.

  If you sign for more than one year, after the first year, you can give us two months’ notice during the fixed term, regardless of how long is left on your tenancy.

  If you need a larger or smaller home during your tenancy, we will permit you to move if there is availability. If you move residences within Manchester Life, your current Tenancy Agreement will be terminated, and you will be required to sign a new tenancy agreement.

• About three months before your agreed-upon Tenancy Period ends, we will write to you and send an email using the email address we have on file, setting out your options to take up a new Tenancy.

  We will include the rent increases that would apply based on how long you choose to stay beyond the expiry of your existing fixed-term agreement. This is a good time to talk to us about whether your home meets your needs, or if you’d like more or less space, or even to try one of our other buildings.

  We ensure our rental prices are always competitive to the market, and we want to incentivise you to stay with us, so our pricing plan for new agreements will work as follows:

  • We promise that residents who choose to stay with us will always pay less than the current market rate for the same home.
  • If you sign a new 1-year fixed-term Tenancy Agreement, your rent increase will be no more than 5% of the rent paid under your current Tenancy Agreement.
  • Example: If your current rent is £1000 PCM, your new rent would be £1050 PCM.

  • If you sign a new two or three-year fixed-term Tenancy Agreement, the increase will be limited to the published Retail Price Index (RPI) % at the rent increase we start and on each anniversary of your tenancy.
  • For added reassurance, the increase will be capped at 4% even if RPI is above that at any subsequent review date. Please note that RPI fluctuates monthly, with a new rate published on or around the 18th of each month. We will always use the latest figure available to us.
  • Example: RPI in July 2025 was 4.8%, the rent increase will be capped at 4%. Therefore, your current rent of £1,000.00 per calendar month (PCM) will increase to a new monthly rent of £1040.00 PCM.

  • If you’d like to stay with us but can’t commit to a further 12 months (our usual minimum Tenancy period), please let our Leasing Team know so that we can try to help.

   

• By two months before the end of your Tenancy Period we ask that you let us know what you’d like to do.

  You can come into the Lettings office, send us an email or call us to discuss.

  If you’d like to stay, and we hope you do;

  • We will prepare a new Tenancy Agreement for you to sign based on your new home and how long you’d like to stay. We need this signed at least one month before your current agreement is due to end.

  If you’re moving on from Manchester Life, we will be sad to see you go;

  • It’s simply a matter of confirming to us in writing, via letter or email, at least one month before the end of your agreement that you won’t be renewing with us.
  • We will start marketing your apartment before the end of your Tenancy Agreement and may need to arrange viewings with you.
  • You must have moved out with your belongings on or before the last day of your Tenancy Agreement and have followed the move-out procedure outlined in your welcome pack.
  • Your deposit will be returned within 14 days, unless any issues are identified during the move-out inspection. In such cases, we will discuss the issues and seek your agreement before making any deductions. We will always follow the correct process as outlined in the deposit scheme rules.
  • If you change your mind and decide to stay, as long as you notify us at least one month before the end of your tenancy, your home will still be yours, provided you sign a new Tenancy Agreement based on the fixed terms we offer in your renewal letter.
  • If it’s less than one month, we’ll do our best, but you may need to relocate or vacate your current apartment until we have availability for you. You will need to pay the new rent for the property, which may be higher or lower than your current rent.

• What happens if we don’t hear from you following our initial renewal notification letter?

  • If it gets to less than one month before the end of your Tenancy Period and you haven’t responded to our letters, calls, or emails, and there is no new Tenancy Agreement in place, we will need to reconsider sending you a Section 21 notice as a last resort.
  • This notice does not say you have done anything wrong; it is the process a landlord is required to use to formally give you two months’ notice to bring a Tenancy Agreement to an end.
  • Alternatively, if you wish to remain in occupation and have not signed a fixed-term tenancy by the current tenancy end date, you will be placed on a periodic rolling contract, and your rent will increase by 6% per calendar month.
  • If you then decide to stay with us and sign a new Tenancy Agreement, the rent increase outlined in your renewal letter will still apply.
  • When a new Tenancy Agreement is signed, the Section 21 notice or periodic rolling contract will no longer be valid, as the new agreement supersedes them.